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Privacy Policy

Effective Date: January 15 2026
Last Updated: January 15 2026

This Privacy Policy describes how SJM Digital Consulting LLC (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit (the “Site”), interact with our services, submit forms, or communicate with us by email, SMS, or other means.

By accessing or using our Site or services, you agree to the collection and use of your information as described in this Privacy Policy.

1. Contact Information

Business Name: SJM Digital Consulting LLC
Address: 9631 S Cicero Ave, Oak Lawn, IL 60453, United States
Email: support@sjmdigitalconsulting.com
Phone: 312-800-0799
Primary Contact for Privacy Requests: Steven M.

2. Information We Collect

We collect the following types of information:

Personal Information You Provide

  • Full name
  • Email address
  • Phone number
  • Billing information
  • Information submitted through contact forms, quote requests, or checkout

Automatically Collected Information

  • IP address
  • Device type and browser
  • Cookie identifiers and tracking data
  • Pages visited and interactions on the Site

Tracking and Analytics Data

  • Data collected via Google Analytics, Meta pixels, and similar technologies for the purposes of analytics and advertising optimization.

3. How We Collect Information

We collect information when you:

  • Fill out a form on this Site
  • Sign up for email or SMS communications
  • Use our checkout or service pages
  • Interact with our marketing and analytics tools

We also collect data automatically through cookies, tracking pixels, and similar tools.

4. How We Use Your Information

We use your information to:

  • Provide and deliver services you request
  • Communicate with you by email, SMS, or phone
  • Improve our Site and services
  • Personalize advertising and marketing messages
  • Analyze usage and performance of our Site
  • Process payments and contracts

We may combine information from different sources to better serve you.

5. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to collect information about your interactions on our Site. These tools help us:

  • Improve your user experience
  • Understand usage patterns
  • Deliver targeted advertising

Cookies may be first-party (set by us) or third-party (set by services such as Google and Meta). You can manage or disable cookies in your browser settings, but this may affect the functionality of the Site.

6. Third Party Sharing

We do not sell personal information. We may share information with service providers who help us operate our business, including:

  • CRM platforms (e.g., Engage360)
  • Email and SMS platforms
  • Analytics and advertising partners
  • Payment processors

We require all service providers to protect your data and use it only for our purposes.

7. SMS and Email Communications

By providing your phone number and/or email address, you consent to receive marketing and transactional communications from us, including newsletters, updates, service alerts, and promotional offers. Message frequency may vary. Message and data rates may apply. You can opt out at any time by following the unsubscribe instructions in the messages.

SMS terms and conditions describing your rights and how to unsubscribe are outlined separately on our SMS Terms & Conditions page.

8. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

9. Your Rights

You have the right to:

  • Request access to your data
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

To exercise these rights, contact support@sjmdigitalconsulting.com.

10. Children’s Privacy

Our services and the Site are not directed at children under 13, and we do not knowingly collect personal information from children under 13.

11. California Privacy Rights

California residents may have additional rights under state law regarding access to, deletion of, and sharing of their personal information. If you are a California resident and wish to exercise these rights, contact support@sjmdigitalconsulting.com.

12. Security

We use reasonable administrative, technical, and physical measures to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when posted and the “Last Updated” date will be revised.

14. How to Contact Us

For questions about this Privacy Policy or to exercise your rights, contact:

  • Email: support@sjmdigitalconsulting.com
  • Phone: 312-800-0799
  • Address: 9631 S Cicero Ave, Oak Lawn, IL 60453, United States